Welke | Customs Brokerage (2024)

Canadian customs is our bread and butter.

At Welke, we know what it takes to get your goods across the Canadian border, that’s why we’re one of Canada’s leading customs brokers. For customs clearance you can depend on, think Welke.

Let us take care of your USA customs.

The world of trade is constantly changing. With Welke’s weight behind your business, you can rest easy knowing we’ve got your USA customs brokerage taken care of. We’ve got your business’s back.

A customs broker plays a crucial role in facilitating the smooth and compliant movement of goods across international borders. Here are the key responsibilities and functions of a customs broker:

1. Customs Clearance: The primary role of a customs broker is to ensure that shipments comply with all applicable customs regulations and requirements. This includes preparing and submitting necessary documentation to customs authorities, such as import/export declarations, commercial invoices, packing lists, and certificates of origin.
2. Tariff Classification: Customs brokers classify goods according to tariff schedules, determining the correct tariff classification and duty rates applicable to each item. This classification impacts the amount of duties and taxes payable on imports and exports.
3. Duty and Tax Calculation: Brokers calculate the duties, taxes, and other fees payable on imported goods based on their value, quantity, and classification. They ensure accurate calculation to prevent underpayment or overpayment of duties.
4. Compliance with Regulations: Customs brokers ensure that shipments comply with import and export regulations, trade agreements, and any specific requirements imposed by customs authorities. This includes adherence to licensing, labeling, and packaging standards.
5. Facilitation of Inspections and Audits: Brokers coordinate inspections and audits conducted by customs officials to verify the accuracy of declarations and compliance with regulations. They assist in resolving any discrepancies or issues that arise during these processes.
6. Communication with Authorities: Brokers serve as intermediaries between importers/exporters and customs authorities, communicating on behalf of their clients to resolve issues, obtain permits, or seek clarification on regulatory matters.
7. Consultation and Advice: Customs brokers provide expert advice and consultation on customs procedures, regulatory changes, and trade compliance issues. They help clients navigate complex customs requirements and optimize their supply chain operations.
8. Risk Management: Brokers mitigate risks associated with customs compliance, such as penalties, fines, or shipment delays due to regulatory non-compliance. They ensure that all necessary precautions are taken to facilitate smooth and efficient customs clearance.

In summary, a customs broker acts as a knowledgeable and experienced partner for businesses engaged in international trade, ensuring that goods cross borders legally, efficiently, and cost-effectively while maintaining compliance with customs regulations and optimizing supply chain operations. Their expertise is invaluable in navigating the complexities of global trade and minimizing risks associated with customs procedures.

Yes, we specialize in providing comprehensive customs brokerage services for shipments entering and leaving the United States. Our expertise covers all aspects of U.S. customs regulations and procedures, ensuring smooth and compliant clearance of goods through U.S. Customs and Border Protection (CBP).

Here’s how we can assist you with customs brokerage in the USA:

1. Customs Clearance: We handle all necessary documentation and submissions required by CBP for imports and exports. This includes preparing customs entry forms, commercial invoices, and other required paperwork.
2. Duty and Tax Calculation: We calculate duties, taxes, and fees payable to CBP based on the value, classification, and origin of goods to ensure accurate assessment and compliance.
3. Regulatory Compliance: We ensure that your shipments comply with U.S. customs laws, regulations, and trade agreements (such as NAFTA/USMCA). This includes navigating special requirements for sensitive or regulated goods.
4. Consultation and Advice: Our team provides expert advice on customs procedures, tariff classifications, duty rates, and compliance issues to optimize your supply chain operations and minimize risks.
5. Port and Border Coverage: We manage customs clearance at all major ports of entry across the United States, including airports, seaports, and land border crossings.
6. Post-Clearance Support: We offer support for post-clearance audits, duty refunds, and resolving customs-related issues to ensure ongoing compliance and operational efficiency.

Whether you are a business importing goods into the USA or exporting products to international markets, our dedicated team is here to streamline your customs clearance process. Contact us today to discuss how we can assist you with your specific customs brokerage needs.

Certainly! We provide comprehensive Canadian customs brokerage services tailored to facilitate the smooth clearance of goods into and out of Canada. Our expertise covers all aspects of Canadian customs regulations and procedures, ensuring compliance and efficiency for your shipments. Whether you are importing goods into Canada or exporting goods from Canada to international destinations, we can assist you with:

1. Customs Clearance: Handling all necessary paperwork and submissions to Canadian customs authorities, including import/export declarations, tariff classifications, and duty calculations.
2. Regulatory Compliance: Ensuring that your shipments comply with Canadian customs laws, trade regulations, and any specific requirements imposed by government agencies.
3. Documentation Management: Preparing and managing documentation such as commercial invoices, packing lists, certificates of origin, and permits required for customs clearance.
4. Tariff Classification: Determining the correct classification of goods under the Harmonized System (HS) for accurate assessment of duties and taxes.
5. Duty Optimization: Advising on duty reduction strategies, duty drawbacks, and opportunities to minimize customs duties and taxes legally.
6. Consultation and Support: Providing expert advice and consultation on customs procedures, trade agreements (such as CUSMA/USMCA), and compliance issues to streamline your import/export processes.
7. Electronic Data Interchange (EDI) Services: Facilitating electronic communication with Canadian customs authorities for faster processing and clearance of shipments.
8. Post-Clearance Support: Assisting with post-clearance audits, duty refunds, and resolving customs-related issues to ensure ongoing compliance and operational efficiency.

Our goal is to simplify the customs clearance process for you, saving time and resources while ensuring compliance with Canadian customs regulations. Whether you are a first-time importer/exporter or manage regular shipments, our dedicated team is ready to support your customs brokerage needs in Canada. Please contact us to discuss how we can assist you with your specific requirements.

The cost of customs broker services varies based on factors such as shipment complexity, transaction volume, and value-added services required. Typically, fees are determined by a combination of flat rates, transaction-based charges, and the frequency of imports.

Customs brokers often charge flat rate fees that vary depending on import frequency. Companies with regular imports throughout the year usually benefit from lower service fees compared to those importing infrequently (1-2 times annually). For low-volume importers, a standard schedule with ascending brokerage rates based on the value for duty is common. In contrast, consistent importers may negotiate a flat brokerage rate based on shipment volume and complexity.

Service fees cover administrative overhead and the expertise provided by the customs broker. Transaction-based charges may include duties, taxes, and additional disbursem*nts handled on behalf of the client. Line fees may also apply to safeguard the flat rate, especially for shipments requiring extensive data entry and classification. Some customers may receive a certain number of free lines, with an additional charge for extra lines. Providing product databases upfront, EDI connections, or supporting files with invoices can potentially reduce quoted line fees depending on the agreement.

Yes, we can absolutely act as your customs broker without directly handling your freight. As a customs brokerage service, our primary role is to facilitate the clearance of your goods through customs and ensure compliance with all relevant regulations. This includes preparing and submitting necessary documentation, calculating duties and taxes, and liaising with customs authorities on your behalf.

Our expertise in Canadian and American customs procedures and regulations ensures that your shipments move smoothly through the clearance process. Whether your goods are transported by air, ocean, or ground, we will work closely with your chosen freight forwarder or carrier to coordinate seamless customs clearance.

Our goal is to provide you with efficient and reliable customs brokerage services, allowing you to focus on managing your supply chain and business operations with peace of mind knowing that your customs compliance needs are being professionally managed. Please feel free to reach out to discuss how we can best support your specific customs clearance requirements.

Clearing customs yourself is possible but often complex and time-consuming. Here are some key considerations:

1. Knowledge of Regulations: Customs clearance involves understanding and complying with intricate regulations, tariff classifications, and documentation requirements set by customs authorities.
2. Documentation Requirements: Properly preparing and submitting documentation such as commercial invoices, packing lists, and certificates of origin is crucial. Errors or omissions can lead to delays or penalties.
3. Duty and Tax Calculations: Accurately calculating duties, taxes, and other fees based on the value and classification of goods is essential to avoid overpayment or non-compliance.
4. Customs Procedures: Navigating customs procedures at ports, airports, or land crossings requires familiarity with local practices and protocols.
5. Risk of Delays: Without expertise, shipments may encounter delays during customs clearance, impacting supply chains and delivery schedules.

While self-clearance may be feasible for occasional and straightforward shipments, utilizing a customs broker offers several advantages:

• Expertise and Efficiency: Customs brokers have specialized knowledge and experience to expedite the clearance process and ensure compliance.
• Risk Mitigation: Brokers minimize the risk of errors, delays, and penalties by handling all aspects of customs clearance professionally.
• Time Savings: Outsourcing customs clearance allows you to focus on core business activities rather than administrative tasks.

If you choose not to use a customs broker for your shipments, several potential challenges and consequences may arise:

1. Complexity of Customs Procedures: Customs clearance involves navigating complex regulations, tariff classifications, and documentation requirements. Without a broker’s expertise, you may struggle to accurately complete paperwork and comply with customs regulations.
2. Errors and Delays: Incorrect or incomplete documentation can lead to delays in customs clearance. This could disrupt supply chains, impact delivery schedules, and incur additional costs due to storage or demurrage fees.
3. Risk of Penalties: Non-compliance with customs regulations may result in penalties, fines, or even seizure of goods. Customs authorities enforce strict rules to ensure proper declaration of goods, payment of duties, and adherence to import/export laws.
4. Duty and Tax Overpayment: Without thorough understanding of tariff classifications and duty rates, you may overpay duties, taxes, or other fees. This can affect your bottom line and increase the cost of importing or exporting goods.
5. Operational Burden: Handling customs clearance internally can divert resources and time away from core business activities. It requires staying updated on regulatory changes, managing customs documentation, and coordinating with customs officials.
6. Limited Access to Benefits: Customs brokers often have established relationships with customs authorities, allowing for smoother clearance processes, access to preferential trade programs, and potential duty-saving opportunities like duty drawback.

While it is possible to clear customs without a broker, using a licensed customs broker typically offers efficiency, expertise, and peace of mind. At Welke, we’re here to streamline the clearance process, reduce risks of errors and delays, and ensure compliance with customs regulations, ultimately supporting smoother international trade operations.

Yes, our comprehensive customs brokerage services extend across all ports of entry and border crossings in both Canada and the USA. Whether your shipments are entering these countries for import or leaving as exports, we specialize in facilitating smooth and compliant customs clearance processes.

How We Help:

• Expertise Across Borders: Our team is well-versed in the customs regulations and procedures of both Canada and the USA. This includes understanding tariff classifications, duty rates, and any specific requirements at various entry points.
• Documentation and Compliance: We handle the preparation and submission of all necessary customs documentation, ensuring accuracy and compliance with local laws and regulations. This includes navigating complexities such as import/export permits, certificates of origin, and other required paperwork.
• Efficient Handling: With our extensive experience, we aim to expedite the customs clearance process to minimize delays and ensure your goods reach their destination promptly. This includes coordinating closely with customs authorities at ports, airports, and land border crossings to facilitate seamless transit.
• Tailored Solutions: Whether you are a commercial entity with frequent shipments or an individual with personal goods, our services are adaptable to meet your specific needs. We provide personalized support to address unique challenges and optimize your customs clearance experience.

Our Commitment:

• Comprehensive Coverage: We cover all major ports of entry and border crossings in Canada and the USA, ensuring that we can handle your shipments regardless of where they enter or exit.
• Customer Support: Our dedicated team is available to provide guidance and assistance throughout the customs clearance process. We prioritize clear communication and transparency to keep you informed every step of the way.
• Compliance Assurance: By staying updated with the latest regulations and maintaining strong relationships with customs authorities, we uphold the highest standards of compliance. This proactive approach helps mitigate risks and ensures smooth customs procedures for your shipments.

By choosing our customs brokerage services, you can rest assured that your shipments will navigate the complexities of customs procedures seamlessly, allowing you to focus on your core business activities with confidence.

Yes, you can track the status of your customs clearance through our MyWelke portal and receive updates via email notifications. Our MyWelke portal provides real-time visibility into the progress of your customs clearance process. You can log in anytime to check the status of your shipment, view important documents, and monitor any updates or actions required.

Additionally, we send proactive email notifications at key stages of the customs clearance process. These notifications include updates on when your shipment has been received for processing, when customs clearance is complete, and any additional information or actions needed from your end.

Our goal is to provide you with transparency and peace of mind throughout the customs clearance journey. Whether you prefer tracking through our online portal or receiving updates via email, we ensure that you stay informed every step of the way.

If you have any questions or need assistance with tracking your customs status, our customer support team is available to help. Feel free to contact us for personalized assistance regarding your specific customs clearance needs.

Customs brokerage for Amazon FBA and ecommerce.

Want to start selling on Amazon? We can help you with that. We make importing to the U.S. and Canada easy so you can focus on what matters most—sales!